Shipping

Delivery Cost?

We charge a standard fee of R495 for all areas in Gauteng, Contact us for all areas out side Gauteng

Where do you deliver?

We deliver in Gauteng Only for all areas outside Gauteng please send us an email to [email protected]
There may occasionally be a remote or high-risk area that may not be serviced by our couriers, but in these isolated cases, we will contact the customer to make alternative arrangements before the order is dispatched

How long will it take for my order to arrive?

We always aim to deliver within 5-7 working days (Standard delivery, and depending on the payment method used) any Order which we accept but we cannot guarantee any firm delivery dates.

Certain products may need to be custom made especially for you and can take up to 21 days to be delivered.

We shall aim to let you know if We expect that We are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.

Who will deliver my order?

Bamboo Mattresses makes use of reliable contracted third-party transporters

What are your delivery times??

We offer a Monday to Sunday (10:am to 18:pm) delivery service. We do not deliver on Good Friday, the 25th and 26th of December, the 1st of January or any other public holiday in South Africa.

How do I track my order?

Our distribution office will email tracking details to you as soon as your order has been dispatched. The tracking number may be used to track your parcel directly with the 3rd party courier or with our call center. This can be done telephonically or on the relevant websites