Privacy Policy

Updated January 2022-Privacy Policy
  1. Bamboo Mattresses is committed to protecting your privacy. This privacy policy together with our terms and conditions explains:

The kinds of personal information we collect and hold;

  • how we collect and hold it;
  • the purposes for which we collect, hold, use and disclose it;
  • your right to access and seek correction of it;
  • how you may complain about privacy matters; and
  • our sharing of your personal information with third parties and cross border.
  1. Personal information refers to all information about you as an identifiable individual, including your name, address, email address, telephone number, and identity number.
  2. Collection and processing of Personal information

3.1. Bamboo Mattresses only collects and processes personal information that is reasonably necessary for its business functions and activities which include but are not limited to the following instances:

  • making an online purchase
  • taking part in our promotions, competitions, and surveys (if applicable)

3.2 Bamboo Mattresses may also collect personal information about you by accessing data from other sources and then analyzing that data together with the information we already hold about you in order to learn more about your likely preferences and interests.

When you visit our websites, social media pages or mobile applications or click on our advertisements on the online media of other companies, Bamboo Mattresses may collect information about you using technology which is not apparent to you, for example “cookies”. A cookie is an alphanumeric identifier which we transfer to your hard drive through your web browser when you visit our website. It enables our own system to recognize you when you visit our website again and to improve our service to you.

Cookies may also be used to compile aggregate information about areas of our website that are visited most frequently. This information can be used to enhance the content of our website and make your use of it easier. We do not monitor which pages you looked at while visiting our website. You can disable our use of cookies by configuring your browser accordingly.

3.3. In order to register for certain services or to enter competitions or promotions offered through our website from time to time Bamboo Mattresses may also collect relevant personal information. Bamboo Bamboo Mattresses will use such information to provide the services to you. Bamboo Mattresses may also use such information for its own internal purposes including –

  • establishing and verifying your identity;
  • maintaining and updating our customer databases; and
  • marketing, product research and development purposes.
  1. Storage of personal information

4.1. Bamboo Mattresses uses all reasonable endeavors to put in place and maintain electronic procedures and systems to ensure accuracy and to eliminate risks of unauthorized access to, and loss, misuse or wrongful alteration of, personal information with reference to accepted technological standards.

  1. Personal information shared

5.1 Bamboo Mattresses will not sell, rent or otherwise disclose your personal information to any third party without your consent, provided that by using our website and/or subscribing for any of our services, you provide your express and informed consent for Bamboo Mattresses to disclose your personal information to third parties as follows

5.1.1 to third party companies employed by Bamboo Mattresses to provide services for us, including for example, website hosting and development. These companies require access to your personal information to perform their functions and not for any other purposes.

5.1.2 to transfer Bamboo Mattresses customer database/s, including personal information contained therein, to any third party who acquires all or substantially all of the assets or shares in our company or our website service whether by sale, merger, acquisition or otherwise;

5.1.3 Bamboo Mattresses reserves the right to share non-personal, non-individual information in aggregate form with third parties for business purposes, for example with advertisers on our website or business associates and partners. This does not involve disclosing any personal information which can identify any individual consumer in any way.

  1. Links

Our website contains links to other websites. Please note that we are not responsible for the privacy practices of third party websites or the manner in which they use cookies and advise you to read the privacy statements of each website you visit which collects personal information.

  1. Accuracy of Information

It is important that the information we have about you is accurate and up to date. If your personally identifiable information changes you may correct or update it online. We cannot be liable for any information that is inaccurate and/or obsolete.

  1. Communicating with you / Opting Out

If you are an existing customer, we provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by:

  1. Changes to this Privacy Policy

We reserve the right to modify this policy at any time, so please review it frequently. If we decide to change our privacy & security policy, we will post changes to this page. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page. The amended privacy & security policy will supersede and replace any previous policies with effect from the date on which it is posted on our website.